Always well prepared With the Mercedes-Benz Service App, your smartphone becomes your digital assistant in service matters.

Discontinuation of the Mercedes-Benz Service App. At Mercedes-Benz, it's not just in our DNA to constantly develop our vehicles in order to offer you maximum driving pleasure. We are also improving our services for you and your Mercedes-Benz. We have therefore decided to transfer the services from the Mercedes-Benz Service App to the Mercedes-Benz App and to stop operating the Mercedes-Benz Service App on 31.03.2025. How can you continue to use the services? In order to continue to use the services known from the Mercedes-Benz Service App, such as booking workshop appointments via the app, please use the Mercedes-Benz App.

Sneak preview Our proven services from the Mercedes-Benz Service App in a new place: in the Mercedes-Benz App.

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All functions at a glance To ensure that your Mercedes-Benz is always in top shape, the Mercedes-Benz Service App reminds you about your next service appointment_[1]. Booking an appointment is just as quick and easy: book your next appointment with your preferred Mercedes-Benz service partner in the app.

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Simply book appointments The Mercedes-Benz Service App shows your next service appointment, and makes it easy for you to book your next appointment with your Mercedes-Benz service partner in just a few steps. Button

Receive individual offers Receive offers individually tailored to your vehicle through the Mercedes-Benz Service App, enabling the best possible maintenance for your Mercedes-Benz. Button

Find a service partner near you Find a Mercedes-Benz service partner near you quickly and easily, and save your preferred Mercedes-Benz service partner in the app. Button

View additional explanations The Mercedes-Benz Service App provides you with useful information about your Mercedes-Benz and a selection of informative and helpful how-to videos. Button

Well informed The Mercedes-Benz Service App displays active warning lights and explains what they mean. And much more. This is because the app tells you which measures are recommended and when. Button

Digital Service - directly in your Mercedes-Benz. The Service App in the vehicle makes digital service even easier.

Reminder and status information:
See various service-relevant status displays for your Mercedes-Benz, such as the next service due date directly on the screen of your vehicle.

Convenient appointment booking:
Book appointments with your Mercedes-Benz service partner directly in your vehicle. Appointments that have already been booked are displayed on the dashboard, where you can access information again or cancel the appointment.

Individual offers:
Receive individual service offers from your Mercedes-Benz service partner directly in the vehicle.

Service at any location:
Find a Mercedes-Benz service partner near you or at a travel destination quickly and easily to receive the best possible service when you're on the move. Button

Various apps. A digital world. More Mercedes-Benz apps Connect the Mercedes-Benz apps to your vehicle, and experience your Mercedes-Benz in a new way time and time again thanks to innovative Digital Extras.

Mercedes-Benz App Connect to your Mercedes-Benz and set up the home screen of the App so that you can find your favourite functions even more quickly and easily. Even if you just want to check your tyre pressure or know how far your fuel tank or battery charge will take you - with the Mercedes-Benz App you can keep an eye on your Mercedes-Benz at all times. Since the integration of the Store App into the Mercedes-Benz App, all the advantages of the Digital Extras are even more bundled.

Mercedes-Benz Eco Coach App The Mercedes-Benz Eco Coach is your personal trainer for environmentally friendly driving, helping you to drive even more efficiently, combining sustainability with fun and rewarding you for environmentally friendly driving, parking and charging.

Mercedes-Benz ENERGIZING App Use Mercedes-Benz ENERGIZING to connect your Mercedes-Benz Garmin Venu 2® and 2S® smartwatch or many other Garmin models. You can use the app to track your pulse rate and see it on the media display. Based on the data, your Mercedes-Benz recognises whether you are stressed or tired, for example, and suggests relaxation or activation programmes.

Mercedes-Benz Remote Parking Assist App Park your Mercedes-Benz conveniently and easily using your smartphone. You have everything under control at all times, can get out of the vehicle before parking it and end the process by turning your smartphone on its side. Of course, you can also have your vehicle drive out of the parking space when you return, then get in effortlessly and take the wheel again._[3]

Frequently asked questions about the discontinuation of the Mercedes-Benz Service App.

When will I see all Service App features in the Mercedes-Benz App?

The migration from Mercedes-Benz Service App to Mercedes-Benz App will be done step by step. Prospective, by the end of the year all service features will be available in the Mercedes-Benz App.

How can I further use the features of Mercedes-Benz Service App?

Log into Mercedes-Benz App with your Mercedes me ID.

Why do I not see all service features in the Mercedes-Benz App?

Not all service features are migrated yet. But you can use the Mercedes-Benz Service App until until March 31st 2025. In case you do not use the current version of the app, this also could be a reason for not showing the new features. Please update the app and try again.

Why do I still have to go to the Mercedes-Benz Service App to book an appointment?

The booking feature is not implemented to the Mercedes-Benz App yet. We work on it with great effort.

Where can I find the Mercedes-Benz Service App features in the Mercedes-Benz App?

The features from Mercedes-Benz Service App will be available via the Service tile in the Mercedes-Benz App.

What do I have to do when switching to Mercedes-Benz App?

Use the latest app version and log in with your Mercedes me ID.

What happens with my data?

The Mercedes-Benz Service App and Mercedes-Benz App use the same Data Protection notices.

Do I have to accept the Terms and Conditions and Data Protection notices again when switching to the Mercedes-Benz App?

No, because both apps have the same Terms and Conditions as well as Data Protection notices.

What happens to the Mercedes-Benz Service App after termination?

The app will be deleted from stores and we recommend to delete it from the customer’s device.

[1]A personal Mercedes me ID and consent to the Terms of Use for the Digital Extras are required to use the services. The vehicle must be also paired with the corresponding user account. Upon expiry of the initial term, the services can be renewed for a fee, provided they are still available for the corresponding vehicle at that point. First-time activation of the services is possible within 1 year of initial registration or operation by the customer, whichever comes first. The conclusion of a data contract for a Comfort data volume from a third party is also necessary. Alternatively, depending on the generation of your multimedia system, a data volume must be available over the internet in the car or, if possible, your own data volume must be used through tethering.

[2]To use the Digital Extras, you must create a Mercedes me ID and agree to the Terms of Use for the Digital Extras. The services shown and their availability and functionalities depend, in particular, on the term, vehicle model, year of manufacture, selected special equipment and country.

[3]The Parking Package systems with remote parking functions are aids only. They are no substitute for the driver's awareness of the surroundings. The driver remains responsible during the entire parking and manoeuvring process and must monitor parking manoeuvres, intervening when necessary. The driver must ensure that there are no people, animals or objects, etc. in the vehicle's path. German Road Traffic Regulations and, if necessary, country-specific special features must be observed.

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